Maintenance and Service
TorQ’s service departmentis in constant growth and evolution thanks to the considerable increase of machines sold and installed throughout the world. After sales support is evolving at the same rate, guaranteeing immediate responses and solutions.
Using internet it’s possible to check machines installed in any part of the world from our offices, to evaluate the problem and, in the great majority of cases, resolve it at a distance without the need for an on-site technical intervention.
If necessary, a network of highly qualified technicians is available to clients at a global level, to guarantee reactivity and an on-site presence, reducing times to a minimum.
TorQ® has made provision for promoting preventative and programmed maintenance. On these occasions, worn parts are changed and a general check on the condition of the machine is carried out.